Effective Date: November 2, 2025
1. Introduction
Welcome to ZapStation ("we," "us," or "our"), an EV charging station finder app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using ZapStation, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email address, phone number when you create an account
- Location Data: Real-time GPS location to find nearby charging stations
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: How you interact with the app, search history, preferences
2.2 Automatically Collected Information
- IP address, browser type, pages visited
- App usage statistics and crash reports
- Device performance data
3. How We Use Your Information
- Provide and maintain our EV charging station locator service
- Improve app functionality and user experience
- Process payments for premium features
- Send important updates and notifications
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help operate our app (e.g., payment processors, analytics services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to sharing
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access to personal data within our organization
- Secure authentication mechanisms
6. Your Rights and Choices
6.1 Access and Control
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
6.2 Location Permissions
You can disable location services in your device settings. Note that this may limit app functionality.
7. Third-Party Services
ZapStation integrates with third-party services:
- Google Maps: For location services and maps display
- Firebase: For authentication, analytics, and notifications
- Payment Processors: For handling premium subscriptions
These services have their own privacy policies. We recommend reviewing them.
8. Children's Privacy
ZapStation is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
11. Cookies and Tracking
Our app may use cookies and similar technologies to enhance your experience and analyze usage patterns.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: mail@zapstation.in